Privacy policy

Last updated: June 2026

Villa Santa Maria dell’Olmo is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

1. Data Controller

The controller responsible for processing your personal data is:

DESIGN LAB ITALIA S.r.l.
VAT Number: IT01902690443
Via Pola 17
63812 Montegranaro (FM)
Italy

Phone: +39 0734 842943
Email: info@villasantamariadellolmo.com

Please note that the above address is the registered business address of DESIGN LAB ITALIA S.r.l. and not the physical location of the villa.

2. Personal Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Telephone number
• Country of residence
• Information provided through contact or booking enquiry forms
• Communication records exchanged via email or contact forms
• Technical information such as IP address, browser type, device information, and website usage data

We only collect personal data that is necessary to respond to your enquiry, process booking requests, or improve our services.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and requests
• Managing booking enquiries and reservations
• Providing customer support
• Communicating regarding your stay or requested services
• Complying with legal and regulatory obligations
• Protecting our legitimate business interests
• Improving the functionality, security, and performance of our website

4. Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

• Your consent
• The performance of a contract or steps prior to entering into a contract
• Compliance with legal obligations
• Our legitimate interests, provided these do not override your rights and freedoms

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Sharing of Personal Data

We do not sell, rent, or trade your personal information.

Personal data may be shared with trusted third-party service providers who assist us in operating our website, managing reservations, providing hosting services, processing communications, or fulfilling legal obligations. Such providers are required to process personal data securely and only for the purposes specified by us.

We may also disclose personal information when required by law or to protect our legal rights.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection laws.

8. Your Rights

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability where applicable
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a competent supervisory authority

To exercise any of these rights, please contact us at:

info@villasantamariadellolmo.com

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those websites separately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page together with the updated revision date.

12. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

DESIGN LAB ITALIA S.r.l.
Via Pola 17
63812 Montegranaro (FM)
Italy

Phone: +39 0734 842943
Email: info@villasantamariadellolmo.com